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Frequently Asked Questions

Do you offer free shipping?

Yes! We offer free standard shipping on all orders. No minimum spend, no promo code required. Simply checkout to qualify for free standard delivery. Singapore only.

Is the hairdryer suitable for all hairtypes?

Yes. Stryv professional's hairdryer is suitable for all hairtypes.

How often should I clean the filter?

Our technology has an auto-clean function that helps with deep cleaning of the filter. There is also a removable filter which makes it easy to clean and wash. We recommend cleaning the hairdryer filter once a month to maintain optimum performance. Our kit contains a brush.

What does your warranty cover?

Our warranty policy can be summarized as follows: Stryv's hairdryer comes with a complimentary 6-month warranty (no registration required). This covers defects due to faulty materials or workmanship within the guarantee period. We offer up to 2 years warranty on all functionality portions of the hairdryer for customers who register for our Warranty Extension. Aesthetic defects and damage due to misuse of the hairdryer are not covered. Submit a warranty claim via email contact@stryv.co with image/video attachments of relevant affected area. Stryv reserves the final right in determining if a benefit under the warranty can be claimed.